Far infrared sauna sales call 021 5567203 Portable sauna's South Africa
Far infrared Portal sauna:
I. SA Sauna Tech's 12 Month Warranty
1.SA Sauna Tech provides a 12 month warranty on wood components against
defective material and/or workmanship of cabinetry. Since the wood used in
our infra-red saunas has been kiln dried, a certain amount of expansion and
contraction occurs in the wood within a sauna environment. This may result
in minor cracks, which is considered normal and not covered under warranty.
2.SA Sauna Tech provides a 60 month warranty on heating elements and 12
months on electrical components. The CD/DVD/LCD system carries its own 6
month manufacturer's warranty.
3.Warranty is not transferable between parties and only valid to the
original purchaser.
4.Proof of original purchase must be provided.
Warranty Labour
SA Sauna Tech will perform all labour at our factory free of charge during
the warranty period. The customer is responsible for shipping warranted
product to SA Saunas at their expense. Customer may elect to have
replacement parts shipped to them when applicable in lieu of labour at the
factory.
Warranty Disclaimers
The warranty is deemed void if the sauna has been misused, altered or left
exposed to the elements of weather.
II. Liabilities
1.SA Sauna Tech and any of its subsidiaries and/or associates shall not be
held responsible for any misuse of the sauna by the customer. SA Sauna shall
not be held liable for any damage and/or injury caused by customer misuse of
product.
2.SA Sauna Tech and any of its subsidiaries and/or associates do not provide
medical guidance or diagnosis. It is always recommended that you contact
your physician for advice.
III. Cancellation and Return Policy
1.Buyer may cancel and return the goods to Seller, subject to the terms and
conditions of this policy. Buyer shall assume all risk of loss associated
with the return as well as shipping, handling, restocking and other fees,
costs and expenses as described in this policy.
2.Seller reserves the right to refuse to refund any deposit or payment, or
cancel any payment due, and any owing until such time as Seller a) is in
receipt of the goods b) has inspected the goods and c) in the Seller's
discretion, has found the goods to be free of damage.
3.All returned goods must be in their original packaging. Seller may refuse
to refund all or any portion of any payment, or cancel payment due and owing
if the Buyer fails to fully comply with or violates the terms and conditions
of this policy.
Shipping, Handling and Restocking Fees
All cancelled or returned goods shall be subject to a) storage fees and
costs associated with routing the goods b) handling and restocking fee in
the amount of R3500 for each sauna c) all shipping costs to and from the
Seller and d) Seller providing a return merchandise authorization (RMA)
number. Buyer's failure to obtain the RMA number shall result in Seller not
accepting any returned shipment and Buyer paying all costs and fees. All
such costs and fees as determined by Seller shall be paid by Buyer to Seller
upon demand by Seller.
